
3. Write a brief note on areas of Corporate Social Performance. ( Contemporary Accounting Mcom-lll 2021 )
Corporate Social Performance (CSP) means the actual results of a company’s policies and activities in the field of social responsibility. It shows how far a company fulfils its responsibilities towards different groups in society and towards the environment, besides earning profit. areas of Corporate Social Performance
Major areas of corporate social performance are explained below:
- Responsibility towards Shareholders / Investors
- Ensuring reasonable and regular return on their investment in the form of dividend and capital appreciation.
- Safeguarding their funds through sound financial management, proper internal control and transparency.
- Providing timely, accurate and full information through annual reports, meetings, websites, etc.
- Following good corporate governance practices so that investors’ confidence is maintained. areas of Corporate Social Performance
- Responsibility towards Employees
- Providing fair wages and salaries, incentives and timely payments.
- Ensuring safe, healthy and hygienic working conditions, proper ventilation, safety devices, medical facilities, etc.
- Offering training, promotion opportunities, career development and participation in decision-making. areas of Corporate Social Performance
- Protecting workers’ rights, avoiding discrimination, recognising trade unions and settling disputes peacefully.
- Providing welfare facilities like canteen, transport, housing, recreation, provident fund, pension, insurance, etc.
- Responsibility towards Customers
- Supplying good quality goods and services at reasonable prices. areas of Corporate Social Performance
- Ensuring safety of products, correct weights and measures and avoiding adulteration or fake claims.
- Providing after-sales service, handling complaints promptly and honestly. areas of Corporate Social Performance
- Giving correct information about products through advertisements and labels, and avoiding misleading advertisements.
- Introducing new and improved products to satisfy changing needs of customers.
- Responsibility towards Suppliers and Creditors
- Making timely payment of dues to suppliers and creditors.
- Honouring contracts and purchase orders and maintaining long-term, fair relationships. areas of Corporate Social Performance
- Sharing accurate information related to creditworthiness and avoiding unnecessary delays or exploitation of small suppliers.
- Responsibility towards Government
- Obeying all laws and regulations regarding taxation, labour, environment, competition, etc.
- Paying taxes honestly and on time. areas of Corporate Social Performance
- Co-operating with the government in implementation of economic and social policies such as employment generation, exports, balanced regional development, etc.
- Avoiding bribery, corruption, black marketing and hoarding.
- Responsibility towards Community and Society at Large
- Generating employment opportunities and contributing to economic development of the region.
- Participating in community development programmes like education, health, sanitation, drinking water, rural development, etc.
- Supporting weaker sections of society through donations, scholarships, training programmes and social welfare activities. areas of Corporate Social Performance
- Helping in development of infrastructure like roads, parks, community centres, etc.
- Responsibility towards Environment
- Controlling pollution of air, water and land by using proper treatment plants and clean technologies.
- Conserving natural resources like water, energy, minerals, forests through efficient use and recycling. areas of Corporate Social Performance
- Proper disposal of waste and hazardous materials.
- Producing eco-friendly products and packaging and creating environmental awareness among employees and customers.
- Ethical and Philanthropic Responsibilities
- Conducting business on the basis of honesty, fairness and integrity beyond the minimum required by law.
- Avoiding unfair trade practices, insider trading and exploitation of any stakeholder. areas of Corporate Social Performance
- Engaging in charitable and philanthropic activities—donations to schools, hospitals, relief funds, cultural and sports activities, etc.
Conclusion:
Corporate Social Performance covers all these areas where a company’s actual actions and results show how responsibly it behaves towards its stakeholders and the environment. A high level of CSP improves reputation, builds trust and leads to long-term success of the business. areas of Corporate Social Performance
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👉 Important questions of Contemporary Accounting
